Oh, I have advice! Instead of saying "Lawyer is on the phone," say "Lawyer is on a call" or better YET, say "Lawyer is on a conference call." This technique led me to nearly eliminate the hold-ers from my boss's desk at my old job! And if, later, some caller is like "he was not on a conference call!" You can just be like "I was wrong all along! I just answer phones."
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timeasmymeasure
no subject
Date: 2004-11-23 07:46 pm (UTC)