Temp Epiphany/Theory of the Day: It seems counterintuitive, but people who say, "How are you?" or "Who am I talking to?" when you answer the phone are far more likely to be demanding and difficult to handle than those who simply say, "[Random Attorney], please."
I've noticed the same thing. People who have time to ask 'How are you doing?' and 'Can I have your name?' usually have time to waste so they blather away. After the blathering comes the demanding and the huffing. 'What do you mean, you can't do it right now?' The ones who say 'so-and-so, please' just want to get things done so they don't waste time with pleasantries.
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timeasmymeasure
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Date: 2004-09-16 09:10 pm (UTC)I've noticed the same thing. People who have time to ask 'How are you doing?' and 'Can I have your name?' usually have time to waste so they blather away. After the blathering comes the demanding and the huffing. 'What do you mean, you can't do it right now?' The ones who say 'so-and-so, please' just want to get things done so they don't waste time with pleasantries.