No, in my professional phone answering experience (which is unhappily pretty extensive, mind you), those people who ask how you are or what your name is, unless they are frequent callers and thus know you and have a right to ask you about your day, are the most crankypants people on the planet.
In fact, I'd go so far as to say that those in particular who ask what your name is (or "To whom am I speaking") are the nastiest creatures of all, because in my experience they are making sure to get your name so that if something goes wrong, they can blame it on you to your boss or anyone else who is listening, loudly and verbosely, whether it is actually your fault or not.
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timeasmymeasure
no subject
Date: 2004-09-15 02:52 pm (UTC)In fact, I'd go so far as to say that those in particular who ask what your name is (or "To whom am I speaking") are the nastiest creatures of all, because in my experience they are making sure to get your name so that if something goes wrong, they can blame it on you to your boss or anyone else who is listening, loudly and verbosely, whether it is actually your fault or not.
Hmmmm . . . not bitter, am I? :)